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What is CRM (Customer Relationship Management)? Customer Relationship Management (CRM) is a method of managing client interactions that aids in the development of customer-business partnerships. These tactics are generally used by businesses to recruit and retain customers. The first step…
For businesses, having the right CRM is critical. With the shift from on-premise and desktop-based models to subscription-based models, SaaS CRMs perform equally well in terms of effective customer relationship management. Managing a business is always fraught with complications and…
CRM software was traditionally used primarily for customer relationship management and contact management. This was primarily intended to assist businesses in keeping track of their customers and contacts, as well as managing customer data. However, as technology has advanced, CRM software’s…
CRM has a position in any organisation that wants to automate regular business operations, reduce time-consuming manual efforts to save time and money, boost profitability, and optimize business operations to achieve greater efficiency. 7 Reasons Why Your Business Needs to…
From repairs to preventative maintenance, field service management is key to improving customer loyalty and trust. In fact, 75% of decision makers say that field service is driving revenue and 80% that field service is key to their overall strategy. In this…
CRM helps businesses to learn more about their target audiences and how to effectively respond to their needs, resulting in increased customer retention and sales growth. CRM can be used with current, previous, or potential customers. CRM refers to the…
It might be difficult to keep track of all the data your company collects while working with consumers, clients, or leads. Especially in the digital age, when firms must handle websites, social media channels, and online sales, it is difficult…
Finding the best CRM for your company can be difficult because every business has different requirements. The industry of software-as-a-service (SaaS) is nothing like that. The majority of the time, SaaS companies are selling to other businesses (B2B). They sell…
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LOCKENE is a comprehensive customer solution platform that brings together Service Partners, Dealers, and Manufacturers to deal with sales and service in a single, integrated system that includes CRM, 360°, FSM, DMS, and Service Open API.
Lockene, Inc.
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