SERVICES

Empower Your Customer Support with Lockene

Lockene provides your support team with a complete toolkit to handle support requests across multiple channels, resolve issues efficiently, and enhance customer satisfaction.

Support Customers Across Channels

Phone

Bridge your help desk with your phone system.

Email

Associate every email exchange to a customer record.

Support Process Automation

Automate support processes to reduce response times, improve ticket resolution efficiency, and enhance customer satisfaction by tracking key performance indicators.

Business Intelligence

Track ticket resolution times, customer satisfaction, and other KPIs to gain insights into performance, optimize processes, and improve service delivery.

Team Communication

Chat one-on-one or in channels to quickly provide solutions, boosting collaboration and speeding up issue resolution.

Artificial Intelligence

Speed up response and resolution times with artificial intelligence, automating tasks and providing real-time insights to enhance customer support efficiency.

CRM

Leverage sales and purchase data to deliver personalized support, enabling faster resolutions and more informed customer interactions.

Trusted by 30k+ world class Clients & Business teams

"This platform is a lifesaver! The automation tools have saved us so much time—it’s a total productivity booster!"

Robert C. Glover

"I can’t believe how easy it is now! The automation features are fantastic and save my team hours every day!"

Kristin Watson

"The automation on this platform is incredible! It’s streamlined our workflow and saved us countless hours weekly!"

Michael S. Angus

"I’m thrilled with this platform! The automation features are efficient and make our daily tasks so much easier!"

Zeviear Stanly

"This platform has transformed how we work! The automation is seamless and saves us hours every single week!"

Marshal Bezoz

“Finally, a platform that cuts down on busywork! I love the automation features—they’ve saved my team hours each week!”

Raman Reddy

See What Else You Can Do with Lockene