SERVICES
Empower Your Customer Support with Lockene
Lockene provides your support team with a complete toolkit to handle support requests across multiple channels, resolve issues efficiently, and enhance customer satisfaction.
- Support Process Automation
- Business Intelligence
- Team Communication
Support Customers Across Channels
Phone
Bridge your help desk with your phone system.
Associate every email exchange to a customer record.
Support Process Automation
Automate support processes to reduce response times, improve ticket resolution efficiency, and enhance customer satisfaction by tracking key performance indicators.
Business Intelligence
Track ticket resolution times, customer satisfaction, and other KPIs to gain insights into performance, optimize processes, and improve service delivery.
Team Communication
Chat one-on-one or in channels to quickly provide solutions, boosting collaboration and speeding up issue resolution.
Artificial Intelligence
Speed up response and resolution times with artificial intelligence, automating tasks and providing real-time insights to enhance customer support efficiency.
CRM
Leverage sales and purchase data to deliver personalized support, enabling faster resolutions and more informed customer interactions.
Trusted by 30k+ world class Clients & Business teams
"This platform is a lifesaver! The automation tools have saved us so much time—it’s a total productivity booster!"
Robert C. Glover
"I can’t believe how easy it is now! The automation features are fantastic and save my team hours every day!"
Kristin Watson
"The automation on this platform is incredible! It’s streamlined our workflow and saved us countless hours weekly!"
Michael S. Angus
"I’m thrilled with this platform! The automation features are efficient and make our daily tasks so much easier!"
Zeviear Stanly
"This platform has transformed how we work! The automation is seamless and saves us hours every single week!"
Marshal Bezoz
“Finally, a platform that cuts down on busywork! I love the automation features—they’ve saved my team hours each week!”