From vision to success - All your business needs, solved here.
Turning ideas into action with seamless solutions for your growth.
USA WORLD CLASS AI CRM NOW IN INDIA
We help turn leads into customers and support your business in growing its sales.
LIFETIME FREE CRM FOR INDIAN MSME MANFACTURER
Believe it—it's happening!
FREE
- One for One
- One Application
- One User
- Life Time Access
- No Chat
- No Report
- Support
- Chat, Email
PROFESSIONAL
- All For One
- All Application
- 5 Users
- Team Chat
- Work Reports
- No Multimedia Chat
- Sales & Ticket Reports
- Support
- Chat, Email, Call
₹ 3999
Yearly
BUSINESS
- 10 Users
- All Application
- Chat with Multimedia
- All Reports
Features & Capabilities
Lead & Contact Management
• Auto-capture from forms, WhatsApp & ads.
• Smart lead assignment rules.
• Filter leads by stage, source, or priority.
• Complete call, email & note history.
• Auto-capture from forms, WhatsApp & ads.
• Smart lead assignment rules.
• Filter leads by stage, source, or priority.
• Complete call, email & note history.
Pipeline & Deal Management
• Drag-and-drop Kanban pipeline.
• Custom deal stages by type.
• Add tasks, notes & attachments.
• Monitor deal value & probability.
• Drag-and-drop Kanban pipeline.
• Custom deal stages by type.
• Add tasks, notes & attachments.
• Monitor deal value & probability.
Sales Analytics & Reporting
• Filter reports by source or owner.
• Dashboard for win/loss insights.
• Compare team performance.
• One-click report exports.
• Filter reports by source or owner.
• Dashboard for win/loss insights.
• Compare team performance.
• One-click report exports.
Automation & Lead Routing
• Trigger tasks, emails & status changes.
• Alerts for missed follow-ups.
• Prioritize using lead scores.
• Trigger tasks, emails & status changes.
• Alerts for missed follow-ups.
• Prioritize using lead scores.
Smart Communication
• Email, call in one place.
• Use templates & auto-replies.
• Google/Outlook calendar sync.
• Auto-follow-up reminders.
• Email, call in one place.
• Use templates & auto-replies.
• Google/Outlook calendar sync.
• Auto-follow-up reminders.
Features & Capabilities
Service Tickets
• Create service tickets from calls, emails, chats, or portal
• Assign priority levels (Low, Medium, High, Urgent)
• Auto-assign tickets to available agents or teams
• Track ticket lifecycle from open to closed
• Attach files, images, or notes to each ticket
• Auto-generate tickets from missed calls or failed jobs
• Create service tickets from calls, emails, chats, or portal
• Assign priority levels (Low, Medium, High, Urgent)
• Auto-assign tickets to available agents or teams
• Track ticket lifecycle from open to closed
• Attach files, images, or notes to each ticket
• Auto-generate tickets from missed calls or failed jobs
Client Updates
• Send real-time updates via Email, WhatsApp, or SMS
• Enable customer replies and feedback collection
• Display live ticket status in client portal
• Maintain communication logs and file exchanges
• Notify clients on technician dispatch and arrival
• Send real-time updates via Email, WhatsApp, or SMS
• Enable customer replies and feedback collection
• Display live ticket status in client portal
• Maintain communication logs and file exchanges
• Notify clients on technician dispatch and arrival
Team Collaboration
• Tag teammates or departments in ticket comments
• Split or merge tickets based on issue type
• Add private notes only visible to internal staff
• Escalate tickets to supervisors with one click
• Set reminders and follow-ups for pending tickets
• Tag teammates or departments in ticket comments
• Split or merge tickets based on issue type
• Add private notes only visible to internal staff
• Escalate tickets to supervisors with one click
• Set reminders and follow-ups for pending tickets
SLAs & Workflows
• Define SLA response/resolution times by ticket type
• Auto-escalate overdue or idle tickets
• Trigger alerts and notifications on SLA breaches
• Build custom workflows for ticket routing and approvals
• Define SLA response/resolution times by ticket type
• Auto-escalate overdue or idle tickets
• Trigger alerts and notifications on SLA breaches
• Build custom workflows for ticket routing and approvals
AMC & Contracts
• Track AMC contracts and service schedules
• Auto-generate tickets based on AMC due dates
• Maintain service history per asset or client
• Link AMC to specific equipment or locations
• Track AMC contracts and service schedules
• Auto-generate tickets based on AMC due dates
• Maintain service history per asset or client
• Link AMC to specific equipment or locations
Support Reports
• Monitor resolution time, first response time, and reopen rates
• Analyze performance per agent, team, or region
• Export daily, weekly, or monthly support reports
• Track most common issues and ticket types
• Monitor resolution time, first response time, and reopen rates
• Analyze performance per agent, team, or region
• Export daily, weekly, or monthly support reports
• Track most common issues and ticket types
Features & Capabilities
Invoicing & Payments
• Branded invoices with tax, terms & discounts
• Create and convert quotes into invoices
• Auto-link with deals, quotes, jobs or Inventory
• Real-time status: Paid / Unpaid / Partial
• Send reminders via email
• Branded invoices with tax, terms & discounts
• Create and convert quotes into invoices
• Auto-link with deals, quotes, jobs or Inventory
• Real-time status: Paid / Unpaid / Partial
• Send reminders via email
Tax & Compliance
• Auto-calculate GST, VAT or custom tax
• Define slabs by product, region, or service
• Generate tax-ready reports
• Export GSTR or summaries in 1 click
• Auto-calculate GST, VAT or custom tax
• Define slabs by product, region, or service
• Generate tax-ready reports
• Export GSTR or summaries in 1 click
Purchases & Vendors
• Create POs & convert them to bills
• Track vendor payments & performance
• Manage credits & early payment offers
• Link stock-in to purchase records
• Create POs & convert them to bills
• Track vendor payments & performance
• Manage credits & early payment offers
• Link stock-in to purchase records
Reports & Dashboards
• P&L, Balance Sheet, and Cash Flow
• Real-time aging for payables/receivables
• Track income by client or department
• Record and manage credit & debit memos
• Export to Excel/PDF for audits
• P&L, Balance Sheet, and Cash Flow
• Real-time aging for payables/receivables
• Track income by client or department
• Record and manage credit & debit memos
• Export to Excel/PDF for audits
Features & Capabilities
Job Scheduling
• Create & assign jobs to field agents
• Drag-drop calendar for rescheduling
• Set priorities & deadlines per job
• Attach notes, files & customer details
• Create & assign jobs to field agents
• Drag-drop calendar for rescheduling
• Set priorities & deadlines per job
• Attach notes, files & customer details
Smart Routing
• Optimize travel routes for field agents
• Live map view with job pin locations
• Track distance, ETA & route history
• Minimize fuel & time costs
• Optimize travel routes for field agents
• Live map view with job pin locations
• Track distance, ETA & route history
• Minimize fuel & time costs
Mobile App
• Field staff login with job view
• Mark job status (Started / Paused / Done)
• Upload images, notes & voice logs
• Real-time sync with Admin dashboard
• Field staff login with job view
• Mark job status (Started / Paused / Done)
• Upload images, notes & voice logs
• Real-time sync with Admin dashboard
AMC Management
• Create & manage AMCs for clients
• Set contract duration & visit frequency
• Auto-schedule recurring AMC jobs
• Get alerts for due or expired AMCs
• Maintain service history & notes
• Track completion & compliance
• Generate reports & renewals
• Create & manage AMCs for clients
• Set contract duration & visit frequency
• Auto-schedule recurring AMC jobs
• Get alerts for due or expired AMCs
• Maintain service history & notes
• Track completion & compliance
• Generate reports & renewals
Inventory Usage
• Track material usage per job
• Link stock movement to service teams
• Raise low-stock alerts automatically
• Enable restocking from field requests
• Track material usage per job
• Link stock movement to service teams
• Raise low-stock alerts automatically
• Enable restocking from field requests
Service Reports
• Auto-generate job completion reports
• Include materials used & time logs
• Capture client signature or approval
• Export PDF reports instantly
• Auto-generate job completion reports
• Include materials used & time logs
• Capture client signature or approval
• Export PDF reports instantly
Features & Capabilities
Stock Control
• Track stock levels in real-time across products
• Manage product batches, SKUs, and serial numbers
• Set reorder levels to avoid stockouts
• View incoming and outgoing inventory logs
• Track stock levels in real-time across products
• Manage product batches, SKUs, and serial numbers
• Set reorder levels to avoid stockouts
• View incoming and outgoing inventory logs
Order Supply
• Raise purchase orders for low-stock items
• Auto-link stock-in with purchase records
• Manage vendor-wise pricing & purchase history
• Track pending POs and deliveries
• Raise purchase orders for low-stock items
• Auto-link stock-in with purchase records
• Manage vendor-wise pricing & purchase history
• Track pending POs and deliveries
Sales Dispatch
• Link inventory with invoices and sales orders
• Reserve stock for confirmed sales
• Generate delivery challans and packing slips
• Track item dispatch & delivery confirmation
• Link inventory with invoices and sales orders
• Reserve stock for confirmed sales
• Generate delivery challans and packing slips
• Track item dispatch & delivery confirmation
Inventory Reports
• Stock valuation, aging & movement reports
• Track fast-moving and dead stock items
• Filter reports by product, category, or location
• Export to Excel or PDF for audits
• Stock valuation, aging & movement reports
• Track fast-moving and dead stock items
• Filter reports by product, category, or location
• Export to Excel or PDF for audits
All-in-One platform with benefits for every need.
Take your support personally
To build long-term loyalty, every customer should feel like your only one. Lockene for Service gives you the tools to keep them coming back.
- Improve service quality at length
- Messaging
- Help Center
BUSINESS GROWTH
Maximise your Return on Investment
Get started with Lockene today and unlock the power of AI-driven efficiency for your business!
Customers
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Average ROI
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Years of Exp
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