Plans and Pricing
SERVICE
Empower Your Customer Support with Lockene
Support Team
Quickly get started with efficient email support.
$
- ✔
Ticketing system - ✔
Email - ✔
Contact form and Web Widget - ✔
Facebook and X - ✔
Unified Agent Workspace* - ✔
Customer Info & History - ✔
Predefined responses with macros - ✔
Custom Rules & Automations - ✔
Prebuilt analytic dashboards - ✔
Pre-built apps and integrations - ✔
On-demand Training & Tips - ✔
Lockene Team Support
Suite Team
Streamline service automation with multichannel support.
$
- ✔
AI agents with knowledge base - ✔
Google Analytics for help center - ✔
Live chat messaging - ✔
Proactive customer messaging - ✔
Social messaging (Instagram, WhatsApp, Slack, etc.) - ✔
Phone support with call routing - ✔
Automated phone ticketing - ✔
Voicemail and call recording - ✔
Text and social messaging
Suite Professional
Boost efficiency with data and customizations.
$
- ✔
Live and custom analytics - ✔
Skills-based routing - ✔
Side conversations - ✔
Customer satisfaction surveys - ✔
Service level agreements (SLA) - ✔
Light agents with view/comment access - ✔
Multiple ticket forms - ✔
Self-service portal - ✔
Business hours - ✔
Interactive voice response (IVR) - ✔
HIPAA enabled - ✔
Data location options
- ✔
- ✔
Multilingual support and content
- ✔
Compare plans & features
|
Free 0 /mo |
Professional 99 /mo |
Organization Lets Chat |
|
|---|---|---|---|
| Creation | |||
| Basic Tools | |||
| Cloud Storage | 50 GB | 100 GB | 500 GB |
| Ads Management | |||
| Instant Data Refresh | |||
| Creative Tools | 2 | 5 | 10 |
| Weekly Reporting | |||
| Collaboration | |||
| Live Editing | |||
| Email Storage | 10 GB | Unlimited | Unlimited |
| Team Management | |||
| Instant Commenting | |||
| Team Members | 2 | 5 | 10 |
| Advanced Reporting |